Privacy Policy
Rock Hard Excavating
Effective and Last Updated: April 3, 2025

This website is owned and operated by Rock Hard Excavating. We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on this site. This Privacy Policy applies to the Site only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1) Information Collected

We collect two types of information from you: i) information that you voluntarily provide (e.g., through registration, sign-ups, or emails), and ii) information that is collected through automated tracking mechanisms.

• Voluntary Registration Information

To fully access this Site, you may need to complete a registration process. This may include providing your name, address, email address, and other information required during registration. We do not collect personally identifiable information unless you voluntarily provide it. By registering, you consent to the use and disclosure of information as described in this Privacy Policy.

• Voluntary Information for Services and Features

We may collect personal information when you choose to use features such as making purchases, signing up for emails or texts, commenting, or using a contact form. Additional information may include your phone number, billing/shipping addresses, or credit card info. Occasionally, we may request preferences or demographic data to better serve you.

• Cookies

Our site uses cookies and tracking technologies to enhance user experience and provide security. Cookies help us serve secure pages without repeated sign-ins. You can control cookie settings in your browser. Third-party advertisers may also set cookies to serve relevant ads.

2) Referrals

You may invite friends by sending emails via our invite feature. Rock Hard Excavating stores these email addresses for invitation delivery and reminders. We do not sell this data. Recipients may request removal by contacting Rock Hard Excavating.

3) How We Use Your Information

Rock Hard Excavating uses your personal information only for the original purpose given. We do not sell your personal data to unaffiliated third parties without your approval.

We may share your data with trusted partners who provide services on our behalf. We may also use the information to provide customer service, fulfill orders, send communications, or improve the Site.

Information may be used for targeted advertising based on demographics, interests, or usage. We may analyze traffic and behavior using third-party tools to enhance our services.

We may share aggregated, non-identifiable data with partners. In cases of a merger, sale, or legal matter, data may be transferred appropriately. We may also disclose information if required by law or to protect our rights.

Note: Information posted in public areas (forums, comments) is not protected and may be seen by others. Exercise caution when sharing personal info publicly.

4) How We Protect Your Information

We take security seriously and maintain appropriate measures to protect data from unauthorized access or misuse. While no system is 100% secure, we apply safeguards suitable to the type of data collected.

5) Third-Party Advertising

Ads may be served by Rock Hard Excavating or partners. Advertisers may set cookies to track ad performance. We do not control cookies set by third parties. This policy only applies to cookies we set.

6) Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may update your information and communication preferences by contacting us.

7) Email Choice/Opt-out

You may opt out of promotional emails at any time by following instructions in the message or by contacting us. Please allow up to 10 business days to process your request.

8) Children’s Privacy and Parental Controls

We do not knowingly collect personal information from children under 18. If you are not 18 or older, you are not authorized to use this site. Parents are encouraged to use available parental controls.

9) Disclaimer to Security

While we use safeguards, no data transmission over the Internet is completely secure. You transmit data at your own risk.

10) Notification of Changes

Rock Hard Excavating may update this Privacy Policy from time to time. Changes will apply only to data collected after the new policy goes into effect. Continued use of the Site signifies agreement to the revised policy.

11) Contact Information:

If you have questions about this Privacy Policy, please contact us.